Develop overseas markets through local, human conversations
TTMC delivers telemarketing, sales and telephone research in 25+ native languages across EMEA, APAC and the rest of the world. Our Brighton-based multilingual teams help organisations enter new territories, deepen engagement and maintain customer relationships across borders.
Every programme combines local-language credibility with consistent account management, reporting and quality assurance.
Local conversations, managed as one programme
Extend your reach without fragmenting campaign control or customer experience.
Native-language delivery
Engage prospects and customers through natural conversations that reflect local language and culture.
International reach
Support programmes across EMEA, APAC and other global territories from one delivery partner.
Flexible services
Combine research, lead generation, appointment setting, nurture and sales around each market objective.
Local insight
Capture territory-specific feedback and opportunities that improve targeting and wider market strategy.
Customer Success Stories
“Having had my own telesales team members in the past within my business as well as having outsourced this function to numerous telesales companies over the years, these guys stand head and shoulders above the rest. Every single step of the way. I’m very happy with the results we’ve obtained and have no hesitation in recommending them.” Founder and Head Coach, Accoa
“We were really pleased to work with Kevin and the team at TTMC, they really helped us to focus our approach in the most effective way and prompted/challenged us where we needed it. The team was really flexible to our needs and we were given daily feedback on detractors to enable us to respond quickly to issues. We will be using them again next year.”Head of Customer Experience, Bruntwood
“The Telemarketing Company are flexible and understand the issues we faced in delivering the new focus. They were always happy to meet us to review scripts and approaches, making positive contributions to how the campaign and their performance could be improved. The quality and effectiveness of their work means that we have no hesitation in recommending them.” Marketing and Communications Director, Business Link in London
“The Telemarketing Company are friendly and helpful beyond the direct requirements of a project – helping research data in general for Sims.” Commercial Manager at SIMS Recycling Solutions
“I was impressed with The Telemarketing Company. As a result of the campaign, we have introduced Embarque to numerous new companies in areas we would never have contacted without their help. We’d have no hesitation in recommending The Telemarketing Company to other companies looking to increase their brand awareness and new sales opportunities.” Director of Sales, Embarque
Protect your brand across every market
Structured briefing, active account management and quality reviews keep messaging and service standards consistent across languages and territories.
Give every conversation a local voice
Our callers work flexibly and unscripted, adapting to the person and market while representing your organisation as a credible extension of the team.
How multilingual programmes take shape
Programme delivery
Our Service SLAs
Outbound
Our Service SLAs are tailored to each client’s brief and continuously monitored to ensure consistent, effective delivery. Our Outbound SLAs focus on productivity and high-quality output.
- Rapid campaign launch and flexible scaling, 60,000 calls on average per week, up to 230 agents.
- 15-20 calls and 1-3 decision maker conversations on average per hour per agent, sector dependent.
- Contact attempts managed to agreed cadence.
- Call recording with every outcome, every result quality-assessed before released to client.
- A dedicated Account Manager, supported by Team Management at an average ratio of 1 Team Manager to 10 agents.
- Qualified leads or appointments logged within 24 hours.
- First call conversion benchmarks per campaign.
- Full onboarding and complex training delivered in house by client certified trainers.
- Native language support in 25+ languages.
- ISO27001, ISO9001 certified and GDPR compliant, ensuring robust information security, data protection and quality management.
- Transparent real-time reporting against agreed KPIs.
Your Questions Answered
Why Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Can you process orders/take payments?
Yes. We are PCI compliant and we protect sensitive details when taking card payments over the phone via Credit or Debit Card. We can also trigger invoices or capture direct debit details securely. Much of our work involves sales in highly regulated sectors. Our FCA authorisation gives clients assurance that all our pro
Find out moreCan you send emails for us?
Yes, our system allows us to integrate email alongside our calls, sending electronic collateral, brochures, and case studies on your behalf during or after each call to build pipeline or provide written quotations. If you need support for high volume email broad casts, email management or marketing automation, we can f
Find out moreDo you cover B2B and B2C?
We cover both, with each accounting for around 50% of total revenue. Our outbound work has been primarily in the B2B sector but has always included a subset of B2C work where a more consultative, B2B-type approach, often involving high-value, non-transactional propositions, is required. Our inbound work spans both B2B
Find out moreDo you do inbound or outbound?
Yes, we offer both – see our services page.
Find out moreDo you offer out of hours/weekend calling?
Yes, our global reach and breadth of sector coverage means that we commonly call out of core UK hours, including weekends and through the night and early morning on behalf of our clients.
Find out moreStill need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamWhy Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Still need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamCan you process orders/take payments?
Yes. We are PCI compliant and we protect sensitive details when taking card payments over the phone via Credit or Debit Card. We can also trigger invoices or capture direct debit details securely. Much of our work involves sales in highly regulated sectors. Our FCA authorisation gives clients assurance that all our pro
Find out moreCan you send emails for us?
Yes, our system allows us to integrate email alongside our calls, sending electronic collateral, brochures, and case studies on your behalf during or after each call to build pipeline or provide written quotations. If you need support for high volume email broad casts, email management or marketing automation, we can f
Find out moreDo you cover B2B and B2C?
We cover both, with each accounting for around 50% of total revenue. Our outbound work has been primarily in the B2B sector but has always included a subset of B2C work where a more consultative, B2B-type approach, often involving high-value, non-transactional propositions, is required. Our inbound work spans both B2B
Find out moreDo you do inbound or outbound?
Yes, we offer both – see our services page.
Find out moreDo you offer out of hours/weekend calling?
Yes, our global reach and breadth of sector coverage means that we commonly call out of core UK hours, including weekends and through the night and early morning on behalf of our clients.
Find out more
