Give sales a consistent feed of qualified opportunities
Prospecting takes resilience, focus and time. When internal salespeople are pulled away from closing to search for new opportunities, pipeline coverage and conversion can both suffer.
TTMC’s outsourced sales development representatives communicate your brand and proposition, engage priority prospects, qualify fit and deliver informed, receptive opportunities to your sales team.
A managed team focused on the front of the pipeline
Combine dedicated activity with the systems, coaching and reporting needed to maintain quality.
Prospecting focus
Maintain consistent outreach while internal sellers concentrate on active opportunities.
Systematic qualification
Apply agreed criteria and remove poor-fit contacts before they consume sales time.
Warm hand-offs
Pass sales-ready prospects with needs, objections and agreed next steps clearly recorded.
Flexible resource
Ramp activity around new markets, launches or pipeline targets without long-term fixed overhead.
Customer Success Stories
“We plan to continue with telemarketing via TTMC and have plans to include other areas of the business in this activity. We’d have no hesitation in recommending TTMC to anyone who wants telemarketing that gets substantive results.”Business Development Manager at InHealth
” I would have no hesitation whatsoever in recommending The Telemarketing Company, especially to companies who haven’t used this channel before.” Owner, Challis Water Controls
“What has impressed us most is the quality and commitment of the staff at The Telemarketing Company … we are getting high conversion of the leads passed to us.” Managing Director, Optimal Monitoring
“The Telemarketing Company proved an exceptional agency for our research needs. Providing excellent consultation before the campaign began and constant updates once it had commenced. I had total confidence in their execution of the campaign, which was completed exactly to the schedule they predicted. The results are already being used by our sales team and would have no hesitation in recommending The Telemarketing Company to others.” Marketing Manager, William Reed Business Media
The worldwide pandemic led to the need to reinforce our sales activities to address a drop in leads/ appointments. Right after the first lockdown eased, TTMC put in place an initial calling campaign for Zehnder France.
Operate as a credible extension of your sales team
Structured onboarding gives SDRs the proposition, market and system knowledge to hold useful, unscripted conversations on your behalf.
Give closers better opportunities to work with
Live questioning uncovers priorities and builds engagement before the hand-off, so sales receives warmer prospects with stronger context.
Launching an outsourced SDR team
Programme delivery
Our Service SLAs
Outbound
Our Service SLAs are tailored to each client’s brief and continuously monitored to ensure consistent, effective delivery. Our Outbound SLAs focus on productivity and high-quality output.
- Rapid campaign launch and flexible scaling, 60,000 calls on average per week, up to 230 agents.
- 15-20 calls and 1-3 decision maker conversations on average per hour per agent, sector dependent.
- Contact attempts managed to agreed cadence.
- Call recording with every outcome, every result quality-assessed before released to client.
- A dedicated Account Manager, supported by Team Management at an average ratio of 1 Team Manager to 10 agents.
- Qualified leads or appointments logged within 24 hours.
- First call conversion benchmarks per campaign.
- Full onboarding and complex training delivered in house by client certified trainers.
- Native language support in 25+ languages.
- ISO27001, ISO9001 certified and GDPR compliant, ensuring robust information security, data protection and quality management.
- Transparent real-time reporting against agreed KPIs.
Your Questions Answered
Why Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Can I choose my callers?
To a certain extent, yes. You will have input into the profile of agent required. We then assign agents from our large team, taking account of your input and to the skills, experience, style and tone that is appropriate for each engagement. We will brief and train a larger pool of agents than is required for each campa
Find out moreCan your callers be based at our offices?
Rarely. Only in exceptional circumstances are callers based at client offices. To do what we do well, it is important that agents work in a dedicated outbound calling environment, working on our bespoke calling platform. We offer full transparency and visibility of performance through regular reviews, shared call recor
Find out moreHow do you train and coach your agents?
TTMC is an accredited training provider for the ISM (Institute of Sales Management) and MRS (Market Research Society) and has dedicated L&D personnel. All new employees are given a comprehensive programme of induction, an introduction to all policies for the business and information security, and either a full day or t
Find out moreHow experienced are your callers?
Experience can be important but we focus more on ability. Nonetheless, our agents have an average age of 36 and an average tenure of three years; management level average tenure is over seven years.
Find out moreHow will you work with our team?
We have an open, collaborative and proactive culture, combined with strong communication and real time visibility of our work for our clients through our brilliant portal, TTMC Connect. We can give access to connect to any stakeholders you nominate in your organisation. We have a tried and tested approach to client onb
Find out moreStill need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamWhy Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Still need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamCan I choose my callers?
To a certain extent, yes. You will have input into the profile of agent required. We then assign agents from our large team, taking account of your input and to the skills, experience, style and tone that is appropriate for each engagement. We will brief and train a larger pool of agents than is required for each campa
Find out moreCan your callers be based at our offices?
Rarely. Only in exceptional circumstances are callers based at client offices. To do what we do well, it is important that agents work in a dedicated outbound calling environment, working on our bespoke calling platform. We offer full transparency and visibility of performance through regular reviews, shared call recor
Find out moreHow do you train and coach your agents?
TTMC is an accredited training provider for the ISM (Institute of Sales Management) and MRS (Market Research Society) and has dedicated L&D personnel. All new employees are given a comprehensive programme of induction, an introduction to all policies for the business and information security, and either a full day or t
Find out moreHow experienced are your callers?
Experience can be important but we focus more on ability. Nonetheless, our agents have an average age of 36 and an average tenure of three years; management level average tenure is over seven years.
Find out moreHow will you work with our team?
We have an open, collaborative and proactive culture, combined with strong communication and real time visibility of our work for our clients through our brilliant portal, TTMC Connect. We can give access to connect to any stakeholders you nominate in your organisation. We have a tried and tested approach to client onb
Find out more
