Turn senior prospects into qualified sales conversations
Winning time with senior decision makers takes more than a message and a calendar link. It takes credible human conversations, careful qualification and the persistence to reach the people who matter.rnrnTTMC’s appointment-setting teams represent your proposition with confidence, navigate gatekeepers and create meetings around genuine business needs. Your sales team receives qualified opportunities with the context needed to make each conversation count.
Give sales teams better reasons to meet
Every appointment is built around agreed criteria, live prospect insight and a clear commercial purpose.
What sits behind every qualified appointment
Quality
Qualification follows your agreed criteria, including BANT or a framework designed around your sales process.
Opportunity
Unscripted questioning uncovers needs, priorities and pain points before a meeting reaches your team.
Insight
Prospect, account and market context gives salespeople a stronger starting point for every follow-up.
Performance
Call recordings, feedback and transparent reporting support ongoing refinement of targeting and messaging.
Customer Success Stories
From the initial pitch we were really impressed with The Telemarketing Company and their ideas for managing our campaigns. Throughout the past year, we have worked really closely with the team to constantly adapt and improve our campaign due to new insights and a changing marketplace, and TTMC have been collaborative and flexible throughout.
I was extremely impressed with TTMC and how thorough they were in understanding Circle Cloud and its proposition. The time and effort spent in getting to know what we offer and where it fits in the marketplace resulted in a fruitful campaign. Their professionalism, commitment and agility throughout was impressive, and I’d have no hesitation in recommending TTMC to anybody in the tech sector looking to explore telemarketing as a business development channel.
“I was impressed with TTMC’s ability to quickly get up to speed and into market. Would gladly work with them again.”
I have been impressed with how quickly TTMC were able to mobilise their service for our specific requirements and how professional they have been throughout our period of engagement. Anthony (in particular) has been a valued part of the process and, in effect, he became part of our own team while working on our behalf. We will continue to use TTMC and I value their input within our business.
“We are pleased with the results achieved by Nick and the team at The Telemarketing Company. The briefing process, recordings of the calls and regular discussions certainly helped make the campaign a success. We are working on converting the leads achieved by The Telemarketing Company and in addition the insight gathered has been invaluable. We would certainly use The Telemarketing Company again and recommend them.” Marketing Manager, Data Discoveries
How appointment setting works
A structured programme keeps targeting, qualification and handover aligned from the first call onwards.
From campaign brief to sales handover
Appointments and insight for a new route to market
Cookson Dental asked TTMC to engage practice decision makers, qualify opportunities and create appointments while building a clearer picture of purchasing behaviour.
TTMC were great to work with, delivered good results and provided support at every stage. The campaign generated some great leads and gave us valuable insight into the market. I would be happy to recommend them to anyone.
Our Service SLAs
Outbound
Our Service SLAs are tailored to each client’s brief and continuously monitored to ensure consistent, effective delivery. Our Outbound SLAs focus on productivity and high-quality output.
- Rapid campaign launch and flexible scaling, 60,000 calls on average per week, up to 230 agents.
- 15-20 calls and 1-3 decision maker conversations on average per hour per agent, sector dependent.
- Contact attempts managed to agreed cadence.
- Call recording with every outcome, every result quality-assessed before released to client.
- A dedicated Account Manager, supported by Team Management at an average ratio of 1 Team Manager to 10 agents.
- Qualified leads or appointments logged within 24 hours.
- First call conversion benchmarks per campaign.
- Full onboarding and complex training delivered in house by client certified trainers.
- Native language support in 25+ languages.
- ISO27001, ISO9001 certified and GDPR compliant, ensuring robust information security, data protection and quality management.
- Transparent real-time reporting against agreed KPIs.
Your Questions Answered
Why Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Can you set appointments with C-suite decision makers?
Yes. Telemarketing is one of the most effective ways to engage busy C-suite contacts who may not be actively searching online or aware of your brand. A live conversation cuts through digital noise, builds rapport and opens doors that email alone often cannot.
Find out moreCan you target specific industries?
Yes. TTMC tailors every campaign to target your specified industries, company sizes, decision-maker types and objectives. We work across a broad range of sectors – including technology, finance, manufacturing, professional services, healthcare and regulated industries. As an FCA-authorised business, we frequently suppo
Find out moreDo appointment setters follow a script?
Yes and no – depending on the model. TTMC uses structured calls, but our agents do not read rigid scripts. Instead, they follow a flexible framework that covers key points and qualifying questions while allowing natural, engaging conversations that still achieve the required outcomes.
Find out moreDo you provide data or use my existing database?
Both. TTMC can work with your existing database or source data aligned to your ideal customer profile. We also provide data cleanse and enhancement services to ensure accuracy and completeness. Read more on Data Sourcing
Find out moreDo your appointment setting services cover both inbound and outbound calls?
Yes. TTMC agents can proactively reach out to new prospects or follow up and qualify inbound leads that have already engaged with your brand.
Find out moreStill need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamWhy Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Still need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamCan you set appointments with C-suite decision makers?
Yes. Telemarketing is one of the most effective ways to engage busy C-suite contacts who may not be actively searching online or aware of your brand. A live conversation cuts through digital noise, builds rapport and opens doors that email alone often cannot.
Find out moreCan you target specific industries?
Yes. TTMC tailors every campaign to target your specified industries, company sizes, decision-maker types and objectives. We work across a broad range of sectors – including technology, finance, manufacturing, professional services, healthcare and regulated industries. As an FCA-authorised business, we frequently suppo
Find out moreDo appointment setters follow a script?
Yes and no – depending on the model. TTMC uses structured calls, but our agents do not read rigid scripts. Instead, they follow a flexible framework that covers key points and qualifying questions while allowing natural, engaging conversations that still achieve the required outcomes.
Find out moreDo you provide data or use my existing database?
Both. TTMC can work with your existing database or source data aligned to your ideal customer profile. We also provide data cleanse and enhancement services to ensure accuracy and completeness. Read more on Data Sourcing
Find out moreDo your appointment setting services cover both inbound and outbound calls?
Yes. TTMC agents can proactively reach out to new prospects or follow up and qualify inbound leads that have already engaged with your brand.
Find out more
