Increase customer engagement with phone-based data enrichment
TTMC’s data enrichment programmes transform your database into a more powerful source of intelligence. Our phone-based profiling adds depth, context and qualitative insight that digital channels cannot capture. Through structured conversations, we validate existing fields, append missing information and gather profiling data that strengthens segmentation, targeting and personalisation. This improves GDPR-compliant communication and ensures your marketing activity is built on accurate, up-to-date data.
Strengthen customer understanding with qualitative profiling
Effective data enrichment goes beyond data cleansing. Skilled agents explore motivations, challenges, buying triggers and organisational priorities. This qualitative layer provides a deeper understanding of your customers and prospects, enabling more relevant targeting and personalised messaging. Our phone-based profiling approach ensures the insight captured is accurate, contextual and human.rn
Improve campaign performance with richer segmentation
Enriched data improves performance across all channels. With deeper insight, your teams can segment audiences more precisely, tailor content and increase engagement. Data enrichment also supports sales by providing context that informs conversations, prioritisation and follow-up strategy.rn
Support strategic decision making with deeper intelligence
Data enrichment gives you a clearer picture of customer needs, market dynamics and buying behaviour. This insight strengthens proposition development, improves customer experience and supports long term growth. With multilingual capability and flexible resourcing, TTMC delivers phone based profiling programmes that scale across markets and build deep insight across the whole of your targetable universe.
Customer Success Stories
“We found the Telemarketing Company very helpful, proactive and quick to deal with any issues that came up. Reporting was at a high frequency, which helped us to monitor and tailor our campaigns.” Project Manager, Crimson Publishing
“We were very pleased to get a chance to work with The Telemarketing Company for our campaigns. We were impressed by their professional manner and happy with the results from our campaigns. Our contacts at the company were very flexible and enjoyable to work with. We would not hesitate to work with them again and can certainly recommend them to others.” Manager Field Marketing, Commtouch
We partnered with The Telemarketing Company to run a customer survey campaign, and the experience was excellent from start to finish. Their team was professional, efficient, and quick to understand our objectives. Thanks to their thorough calling and data collection, we gained valuable insights into what our customers truly think and where we can improve. I’d happily recommend them to anyone looking for reliable support with customer research or outreach.
“We were very pleased with the results that TTMC provided and how quickly they completed the task. We are now confident that we have a clean database to proceed with our marketing activities.” Marketing Manager, KROHNE
TTMC stood out for their structured approach, strong communication, and ability to deliver high-quality engagement with our target audience. Having worked very closely with them, we’re delighted with the results achieved and the contribution to our pipeline.
Ensure GDPR-compliant communication with verified consent
Our agents confirm email opt-ins, consent status and preferred communication channels in line with GDPR-compliant communication requirements. This ensures your outreach is permission-based and built on a trusted foundation.rnrn%%rnWe capture:rnrn- GDPR-compliant email opt-ins and consentrn- Direct dials, mobile numbers and alternative contactsrn- Profiling data such as role, priorities, buying stage and needs
Maintain accuracy and compliance with rigorous QA
Working to strict SLA’s, we apply structured validation rules, 100% QA checks and robust information security controls. Every enriched record is checked for accuracy and delivered in formats ready for CRM integration. This ensures your data enrichment programme is consistent, compliant and reliable.rnrn%%rnKey benefits:rnrn- More precise segmentation and targetingrn- Higher engagement and response ratesrn- Stronger alignment between marketing and salesrn
Data Services
Data & Insights
Our Service SLAs are tailored to each client’s brief and continuously monitored to ensure consistent, effective delivery. Our Data Services SLAs ensure accuracy, compliance and consistency – giving you clean, validated, insight-ready data that integrates seamlessly into your workflows.
- Structured data cleansing, validation and enrichment aligned to agreed specifications and formats.
- Data accuracy targets typically 90-98%, with validation rules applied at point of capture and processing.
- Contact verification including role, responsibility and decision-maker status where required.
- Data enrichment to append missing fields, contact details and profiling information.
- Email validation using structured verification processes to ensure accuracy and compliance.
- Opt-in and consent captured in line with GDPR and PECR requirements.
- 100% of records validated and subject to QA checks prior to delivery.
- Call recordings with every outcome to ensure quality and deliver enhanced insight.
- Real-time or scheduled data delivery in client-ready formats for seamless CRM integration.
- ISO27001, ISO9001 certified and GDPR compliant, ensuring robust information security, data protection and quality management.
- Flexible resourcing to scale delivery across large datasets and multi-market programmes.
- Native language support in 25+ languages.
- A dedicated Account Manager, supported by Team Management at an average ratio of 1 Team Manager to 10 agents.
Your Questions Answered
Why Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Can we use the data for other marketing activities after the telemarketing campaign?
Yes, either just the records we’ve started to nurture on your behalf through calling, or all of the data, subject to the licensing model you’ve chosen.
Find out moreCan you use our database?
Yes – we frequently work with our clients’ databases, which might comprise of warm leads, cold prospects or existing customers. Where quality is poor, we can cleanse and enhance your data to ensure it is fit for purpose. Where volumes are insufficient, or we are targeting new sectors, we can source additional data to s
Find out moreDo you provide data?
We source data on behalf of many of our clients, when we’re engaged to undertake a telemarketing campaign. As telemarketing is our core business, we do not hold our own data and don’t provide data as a standalone service. In addition, every telemarketing requirement is unique, so we work with different providers that b
Find out moreWho owns the data at the end of the campaign?
If we source data on your behalf, the data will be licensed to you, not us. Data is licensed according to the requirements of each engagement. For example, for a small telemarketing only project, the license may be short-term or single use, for that channel only. If the campaign involves multiple channels for an extend
Find out moreHow do you ensure data isn't corrupted, lost or stolen?
The Telemarketing Company holds the ISO 27001 Information Security Management accreditation. ISO 27001 certifies that a business has a systematic and ongoing approach to managing information security risks that affect the confidentiality, integrity, and availability of company and customer information. This accreditati
Find out moreStill need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamWhy Telemarketing?
Telemarketing remains one of the most effective ways to engage prospects, uncover opportunities, and turn interest into meaningful business conversations.
Find out moreWhy Outsource?
Outsourced telemarketing gives you immediate access to specialist capability without the cost and complexity of building it in-house. Rather than recruiting, training and managing a team internally, you benefit from experienced agents, proven processes and established infrastructure from the outset.
Find out moreWhy Choose Us?
We combine proprietary systems, real-time reporting, regulated governance and an experienced salaried workforce. As voice specialists, we design live engagement programmes that are measurable, transparent and scalable. Where needed, we integrate with client CRM platforms and digital channels, collaborating with trusted partners to support cross-channel strategies.
Find out moreHow does telemarketing help drive sales growth?
A highly personable, flexible and data-led channel, telemarketing can add value across the sales cycle, integrating seamlessly with digital channels to accelerate sales growth.
Still need help? If you can’t find the answer here, our team can talk you through the details and point you in the right direction.
Speak to our teamCan we use the data for other marketing activities after the telemarketing campaign?
Yes, either just the records we’ve started to nurture on your behalf through calling, or all of the data, subject to the licensing model you’ve chosen.
Find out moreCan you use our database?
Yes – we frequently work with our clients’ databases, which might comprise of warm leads, cold prospects or existing customers. Where quality is poor, we can cleanse and enhance your data to ensure it is fit for purpose. Where volumes are insufficient, or we are targeting new sectors, we can source additional data to s
Find out moreDo you provide data?
We source data on behalf of many of our clients, when we’re engaged to undertake a telemarketing campaign. As telemarketing is our core business, we do not hold our own data and don’t provide data as a standalone service. In addition, every telemarketing requirement is unique, so we work with different providers that b
Find out moreWho owns the data at the end of the campaign?
If we source data on your behalf, the data will be licensed to you, not us. Data is licensed according to the requirements of each engagement. For example, for a small telemarketing only project, the license may be short-term or single use, for that channel only. If the campaign involves multiple channels for an extend
Find out moreHow do you ensure data isn't corrupted, lost or stolen?
The Telemarketing Company holds the ISO 27001 Information Security Management accreditation. ISO 27001 certifies that a business has a systematic and ongoing approach to managing information security risks that affect the confidentiality, integrity, and availability of company and customer information. This accreditati
Find out more
