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We are always “On Trial”. Our model is different to the rest of the market and has enabled us to support an average client tenure of 66 months (figures from Jun 2023) through ROI and performance, not punitive cancellation terms.
We effectively ask for a 210 hour minimum initial commitment (because 10 working days’ notice is required for cancellation and this can be served from the end of week 4).
What’s different about TTMC is that this option remains on the table throughout our partnership. We think it makes no commercial sense for us to lock clients into long term contracts if we can’t deliver ROI.
Unless we’re running a large team for you, any engagement can be terminated, at any stage after the first four weeks, for any reason, by giving ten working days’ written notice.